How do I choose the kit I need?
- Sign up to the Tentshare platform 👉 https://www.tentshare.org/
- Click on the RENT button and use the filters to find the item you want to borrow. You can search using the map feature and several filters available.
- Once you have identified the item/s you want to borrow, the next step is to contact the camping kit lender using the Tentshare messaging service There, you can ask any questions and discuss with them any queries you have.
- Arrange collection and return with the item lender. Remember to communicate clearly and stick to the agreed plan.
I have never camped before, can anyone help me get the best out of my first camping experience?
- There are blogs on the blog page from family campers and wild campers who offer lots of great advice 👉here👈
- The person who is lending you the kit will probably be an experienced camper, so feel free to pick their brains and ask for advice.
- You should have received Tentshare’s helpful FREE packing list if you have shared your email with us. Lets us know if you haven’t and we will send you one.
What happens if I damage the tent?
- You will be asked to pay a refundable damage deposit before the booking can take place. This will be fully refunded to you by the Tentshare administration team once the tent has been returned in satisfactory condition.
- If the tent gets damaged, let the tent owner know as soon as possible. Come to a mutually satisfactory arrangement to compensate the tent owner.
What if it rains and I can’t camp?
- Rain doesn’t necessarily mean that you will have a bad time. Make sure you pack raincoats and wet weather gear!
- Although the decision is up to each individual tent owner, we would not be endorsing any refunds due to bad weather.
Who is my agreement with?
- Tentshare provides the platform.
- The booking and transaction agreement is between you and the item lender.
Who do I arrange collection and delivery with?
- The arrangement is between you and the item lender. It is up to you to arrange a time and date that suits you both.
- Please discuss collection and delivery arrangements with the item lender before you book your tent.
Can I amend my booking?
- Amending the booking may be difficult as the item may not be available on another date, but it depends on each tent owner’s individual discretion.
- If you need to make an amendment, contact the tent owner as soon as possible.
